CANCELLATION POLICY
Cancellation rights:
You have the right to cancel this agreement within 14 days without giving any reason. The cancellation period will expire 14 days from the date on which you or a third party designated by you, other than the consignor, take physical possession of the final goods. In order to exercise your cancellation rights, you must notify us (opus-Verlag, München, Prof. Dr. Anne Lehrndorfer, Gerlosstr. 2a, D - 81671 München, Germany, E-Mail: info@opus-verlag.com, Tel.: +49 89 407709, Fax: +49 89 49001100) of your decision to cancel this agreement. In order to comply with the cancellation period, it is sufficient if you send us your cancellation notice before the expiry of the cancellation period.
Consequences of cancellation:
If you cancel this agreement, we will refund all payments received from you including delivery costs (excluding additional costs arising from your decision to use a form of delivery other than the standard, low-cost delivery offered by us), with immediate effect and at the latest within 14 days of the date of receipt of your cancellation notice for this agreement. We will use the same payment method for the refund that was used for the original transaction unless otherwise expressly agreed with you; under no circumstances will you be charged an additional fee due to this refund.
You must return or surrender the goods without undue delay and, in any case, within 14 days of the date of your cancellation notice at the latest. The cancellation period is deemed to have been observed if you return the goods within a period of 14 days.
The actual costs for the return will be borne by you. You must only pay for any loss of value to goods if, upon examination of the condition, quality and functionality of the goods, this loss of value is the result of any unnecessary handling by you.
